Online Shop Support

For information regarding online orders or our Online Shop:

Contact us: click here

Phone: +971 4 5867401 (Tollfree from landline inside UAE)

For calls outside UAE, standard international call rates apply

Please note that our customer care agents are available from Saturday to Thursday: 10 a.m to 5 p.m United Arab Emirates timing, will be able to assist you within one working day.

General Enquiries (not related to our online shop)

For all general consumer enquiries that are not related to our online shop:

Email: support@adidas.ae

Contact: Contact Form

adidas Group

For information on the adidas Group, please visit: adidas Group

Where is my order?

Log in or enter your order details in the order tracker to see your order overview. From there, you can cancel items, track the delivery status or arrange an exchange or a return.

order tracker
Still can't find your answer?

ASK OUR CUSTOMER SERVICE

Sat - Thu 09:30 AM to 5:00 PM UAE timing